Complex services such as infrastructure & cloud need a unique self-service experience to not only guide end-users on what they need but also provide the most cost-effective solution.
Traditionally, cloud & IT infrastructure end-users such as app teams, partners, workplace organization, and other business functions don't get visibility into the status of their request, the visibility into delivery processes, and how long it takes to complete. The blaZop self-service experience provides transparent visibility into delivery processes, enabling better customer experience & so as happier customers. End-users can also manage changes to subscribed services without engaging with IT teams.