blaZop solution has two software offerings, blaZop-Cloud and blaZop-Controller
blaZop-cloud is available as a SaaS platform. It enables service teams to digitally-operate end-to-end lifecycle steps. The feature apps are
Define & Design
Deliver & Operate
Optimize & Self-Service
Build service models, customer engagement forms, programmable architectures & policies, configurable blueprints, and process orchestration workflows with an easy-to-use and drag-n-drop experience.
enable IT teams to design dynamic & multi-step guided forms to simplify customer engagement.
enable architects & design engineers to design programmable solution architectures.
Infra as Code (IaC) Designer
enable architects & design engineers to design programmable configuration policies.
enable process designers & engineers to design automated & manual process workflows.
enable IT teams to design digital blueprints by integrating forms, architectures, designs, & workflows together.
Execute delivery, deployment, and operational workflows with integrated RPA (iRPA) to seamlessly connect lifecycle steps. Build accurate inventory (CMDB) to enable operational excellence.
Robotic Process Automation
enable IT teams to execute process workflows through smart scheduling, user inputs & system events.
enable engineers to code any custom processes using python.
enable network teams to create virtual labs to learn, validate & test network configurations.
enable service & operation teams to use config & service item inventory (CMDB) to improve operational efficiency.
enable admin users to manage multi-tenant accounts, self-service starter guides, users, groups, roles and access control policies.
enable platform operation team to track and troublshoot open orders & integration events, manage integration queues and export/import features.
Build custom dashboards with drag-n-drop analytics to identify red tape processes, service usage, and service improvement metrics. Offer self-service customer experience with zero engagement for 50%-60% of services.
enable business & data analyst to design dashboards with easy drag & drop codeless experience with reusable data widgets.
enable self-service experience for customers to find & request actionable infrastructure & cloud services with its unique experience.
enable IT customers to track open request progress with transparent visibility into delivery workflow processes.
enable IT teams and customers to perform any open actions as part of the manual processes designed in workflow.
enable IT customer to manage subscription, request day-2 changes and decommission all cloud & infra resources part of service.
enable IT teams and customers to get business & process insights into their data with flexibility to subscribe to many dashboards.
Interested in exploring platform features in action? Watch short videos here